> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Cancel subscription of Organisation owner's account  from Workstatus


# Role : Organisation Owner 
For organization owner, To cancel subscription follow these steps:

**Step 1 :**  Go to Profile>>The button will be available under your profile image. On the **Profile** page, click **Cancel Subscription**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/ss4_1jo0tj6.png)

**Step 2 :** The **Cancel Subscription** popup will open. Enter the reason for cancellation and click **Submit Request** to submit the request.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_bdq450.png)

**Step 3 :** A **Subscription Cancelled Successfully** popup will be displayed.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1oif1yr.png)


**Step 4 :  Plan Expired** will be displayed in the top-right corner, and the **Cancel Subscription** option will be removed.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1bvky4z.png)

**Note :** Once you submit the cancellation request, the CRM team will receive an email notification and proceed with processing your subscription cancellation.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_s6wq86.png)