> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Capacity And Bench Reports. # Capacity and Bench Report ## Overview The **Capacity and Bench Report** provides insights into resource availability, capacity utilization, and bench utilization. It helps managers identify available capacity, monitor workload distribution, measure idle time, and calculate the cost of underutilized resources. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_rifb3u.png) # Column Description | Column | Description | | ---------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- | | **All Members** | Displays the member's profile name and unique ID. | | **Team** | Displays the team assigned to the member. | | **Available** | Displays the available working hours based on the member's work schedule and organizational settings. | | **Bench (Hrs)** | Displays the unutilized capacity, calculated as **Available Hours − Estimated Hours**. | | **Bench (%)** | Displays the percentage of bench hours, calculated as **(Bench Hours ÷ Available Hours) × 100**. | | **Bench (Rs)** | Displays the estimated idle cost, calculated as **Bench Hours × Member's Bill Rate**. | | **Capacity (%)** | Displays the capacity utilization percentage, calculated as **(Logged Hours ÷ Available Hours) × 100**. | | **Band** | Indicates the member's workload category based on Capacity Utilization: **Over Allocated (>100%)**, **Heavy (90–100%)**, and **Healthy (70–89%)**. | --- ## Steps to Access the Capacity and Bench Report 1. Log in to the application using valid credentials. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1uvwm92.png) 2. Navigate to the **Reports** section. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_vhd3mu.png) 3. Click **Capacity and Bench Report**. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1oixgmx.png) ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_rifb3u.png) --- ## Apply Date Range 4. Click the **Date Range** field. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_uot4jh.png) * Select the required date range or specify a custom date range. * Verify that the report data is updated based on the selected date range. --- ## Apply Filters 5. Click the **Filters** button. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_p9d07d.png) 6. Configure the required filters to refine the report data. ### Scope Filters The **Scope** section allows you to filter report data by: ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_ep385k.png) * Members * Departments * Teams * Use the **Members** filter to display data for specific members. * Use the **Projects** filter to display data for selected projects. * Use the **Project Status** filter to filter data by one or more project statuses. * Select the **Show Deleted Users** checkbox, if required, to include deleted users in the report. * Click **Apply Filters**. * Verify that the report is updated according to the selected filters. --- ## Metrics Filters The **Metrics** section allows you to filter report data based on the following metrics: ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_7634o4.png) **Available (Hours)** * Apply the **Available (Hours)** filter to display users based on their available working hours. **Capacity (%**) * Apply the **Capacity (%)** filter to display users based on their capacity utilization percentage. **Bench (Hours)** * Apply the **Bench (Hours)** filter to display users based on their unutilized (bench) hours. **Bench (%)** * Apply the **Bench (%)** filter to display users based on their bench utilization percentage. **Band** * Apply the **Band** filter to categorize users according to their workload status. ## Export the Report 7. Click the **Export** button. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1jhgn1m.png) 8 Select one of the following export formats: * CSV * XLSX * PDF * JSON ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_11bfewh.png) 9. Verify that the report is exported successfully. ## Share or Schedule the Report 10. Click **Send Report** to share the report with the required recipients. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1olbv8v.png) 11. Click **Schedule Report** to automatically generate and deliver the report at scheduled intervals. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_qh7q36.png)