> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to Add Time Off Policy? # How to add Time Off policy ? ##### Roles and Permissions: **Organization Owner/Manager:** * They can control Timeoff Policy setting of all members of organization. Please refer following link for accessing Roles and Permission : https://support.workstatus.io/en/article/workstatus-roles-and-permissions-guide-zzkoo6/ Workstatus Time Off feature allows you to set policies that dictate the time off, or leave your team can take. * Time Off policies * Escalation * Leave Request ### Time Off policies **STEP 1: ** To add a time off policy, first, you will need to navigate to the **Settings** option on the left of the dashboard then click on its subheading **Features** and select **Time Off**. Click on **Add policy**. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1fqy9t.png) ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_oxk2m0.png) **STEP 2:** Next, the Add new policy page will appear. You will be asked to fill in the following information: ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_kx08n0.png) * **Policy Name:** Write name of your policy . * **Department:** When you add department in policy, department and team members of that department will be added automatically in your policy. * **Teams:** When you add Team in policy, team members of that department will be added automatically in your policy. * **Members:** You can select and deselect members from dropdown and also you can select all members at a time by checking select all members. * **Automatically add new members to the policy:** Click on toggle button to automatically add new members of organisation. **Schedule of Accrual:** 1. None 2. Annual – Balances are added at the start of each year ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_17shtlo.png) 3. Worked Hours – Allows you to add a custom number of hours of time off earned for every hour each member worked. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1vrs31i.png) 4. Policy joined Date - Balances are added at the date of joining policy. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1h1ad6v.png) **Maximum Accrual Amount** – Here you would input a time-off credit balance (in hours or days, depending on the selected Leave Request Setting). ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_zm53wn.png) **Allow negative balances:** – This enables users to file a time off request even if their credit balance is “0.” **Balance rolls over annually:** – This enables the remaining balance from the previous year’s time off credits to roll over to the following year. **Requires approval:** – This requires each pending time off request to be approved by a manager/owner. If is saved as **YES ** ,Then Approval levels wil be enabled and you can add Team Lead Department Head or other members to approve time off of your employees. **Paid:** – This configures the time-off credits as billable. **Skip:** - When you check this box ,It will skip levels off approvals as mentioned . **Notify: **- When you check this box ,Mail will be received when your employee will apply a time-off and when It will be approved from level 1 then level 2 member will recieve a mail for the same and so on. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_h7veev.png) ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_lisug0.png) ### Escalations Control escalation timeoff-request. Role : Organization Manager Enable the setting to ** Yes** for your users so as to raise any escalation of the submitted leave ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1t35wi6.png) ### Leave Request : * When you choose hours ,It will allow employees to apply leave in hours. * When you choose Days ,It will allow employees to apply leave in half and full days . ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_71lc9r.png) Role : User Go to Time off >> check the status of leave >> if it says submitted and no action has been taken , you may raise an escalation for it. Once leave is approved, you cannot raise an escalation for it. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1gmhv1b.png) Click on 3 dots against the submitted request (1) >> select escalation(2) >> Provide Reason for escalation >> Click Submit. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1bwtat2.png) ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1apyzfo.png) ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_2z71f6.png) Your escalation is successfully submitted and mail is being sent to Organization owner(screenshot shared below) to notify him to take action on your request. ###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1actqan.png) To add time-Off please follow this link : https://support.workstatus.io/en/article/time-off-requests-pot3eq/