> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Inbox Notification Feature 

# Inbox Notification Feature – Workstatus

###### Overview
The **Inbox Notification System** in Workstatus centralizes all updates, alerts, and important messages into a single, easy-to-access location. This ensures users stay informed without missing critical information.

###### Objectives
* Provide a unified place for all notifications
* Improve visibility of important updates
* Reduce missed alerts and communication gaps

###### Key Features
* **Centralized Inbox** for all notifications
* **Real-time updates** and alerts
* **Read/Unread status** tracking
* **Categorized messages** (e.g., Alerts, Updates, Reminders)
* **Clickable items** to view full details

###### Accessing the Inbox

1. Open the **Web App**
2. Locate the **Inbox / Notifications** icon (top navigation)
3. Click to open the **Inbox panel**
4. Browse the list of notifications

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_5sldty.png)

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_p6wl0b.png)

###### Using Notifications
* **Open a notification**: Click any item to view details
* **Mark as Read/Unread**: Toggle status after reviewing
* **Identify priority**: Important alerts are highlighted

### Notification Types
###### Organization Owner/Manager Notifications
* Add New Project: Notifies admins when a new project is created, enabling oversight and proper allocation of resources.
* Add Member in Project: Alerts admins when users are added to a project, ensuring correct team composition and access control.
* Task Created: Informs users when a new task is assigned or created, helping them track responsibilities and start work promptly.
* Add Timesheet: Notifies when a timesheet entry is added, ensuring proper tracking of logged work hours.
* Edit Timesheet: Alerts users when an existing timesheet is modified, maintaining transparency in time tracking updates.
* Approve Timesheet: Confirms that a submitted timesheet has been approved, allowing users to proceed with validated work records.
* Reject Timesheet: Notifies users when a timesheet is rejected, often prompting review and correction.
* Comment: Alerts users when comments are added to tasks or projects, improving collaboration and communication.
* Task Overdue: Notifies when a task crosses its deadline, helping users take immediate action to address delays.
* Timeoff: Informs about time-off requests or updates, ensuring visibility of personal or team availability.
* Update Estimated Hour: Alerts when estimated hours for a task are updated, helping users adjust planning and expectations.

###### User Notifications
* Task Created: Informs users when a new task is assigned or created, helping them track responsibilities and start work promptly.
* Add Timesheet: Notifies when a timesheet entry is added, ensuring proper tracking of logged work hours.
* Edit Timesheet: Alerts users when an existing timesheet is modified, maintaining transparency in time tracking updates.
* Approve Timesheet: Confirms that a submitted timesheet has been approved, allowing users to proceed with validated work records.
* Reject Timesheet: Notifies users when a timesheet is rejected, often prompting review and correction.
* Comment: Alerts users when comments are added to tasks or projects, improving collaboration and communication.
* Task Overdue: Notifies when a task crosses its deadline, helping users take immediate action to address delays.
* Timeoff: Informs about time-off requests or updates, ensuring visibility of personal or team availability.
* Update Estimated Hour: Alerts when estimated hours for a task are updated, helping users adjust planning and expectations.

### Benefits
* Never miss critical updates
* Faster response to alerts
* Improved productivity and awareness

### Best Practices
* Check Inbox at the start and end of your workday
* Review and clear unread notifications regularly
* Prioritize high-importance alerts first

### Troubleshooting
**Notifications not visible**
* Ensure the application is updated to the latest version
* Check your internet connection
* Restart the application