> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # macOS Silent App Installation Through Microsoft Intune # macOS Silent App Installation Through Microsoft Intune – SOP ### 1. Overview This document provides the step-by-step procedure for installing the **Workstatus macOS Silent App** on a user’s Mac system through **Microsoft Intune**. The process includes: * Mapping the user's Mac Machine ID. * Creating the user in Microsoft Intune. * Assigning an Intune license to the user. * Installing and enrolling the Microsoft Intune Company Portal on the Mac. * Creating and assigning the Workstatus macOS application in Intune. * Verifying the application installation on the user’s Mac. --- ### 2. Prerequisites Before starting the installation, ensure the following requirements are available: * Microsoft Intune Administrator access. * Microsoft Admin Center access. * Admin access to the user's Mac system. * Microsoft Intune Company Portal application. * The previous version of the Workstatus app should be uninstalled. * Workstatus macOS Silent App `.pkg` file. * Workstatus Machine ID. * User account created in Microsoft Intune. * Intune license assigned to the user. * macOS **14.8 (Sonoma) or later**. * Internet connection on the Mac system. --- ### 3. Admin System / IT System Actions ###### 3.1 Map the User Machine ID with Workstatus The Machine ID must be collected from the user's Mac system before configuring the Intune installation. **Step 1: Open Terminal :** On the user's Mac: * Open **Terminal**. * Run the following command: **ioreg -rd1 -c IOPlatformExpertDevice | grep IOPlatformUUID** **Example Output :** "IOPlatformUUID" = "7XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXX7" Copy the **IOPlatformUUID / Machine ID** and use it for the Workstatus member-to-machine mapping process. [How to map a user's Machine ID in Workstatus](https://support.workstatus.io/en/article/how-to-map-a-users-machine-id-in-workstatus-1xlcol8/?bust=1790844466648\&utm_source=chatgpt.com#1-how-to-map-a-users-machine-id-in-workstatus) --- ###### 3.2 Log in to Microsoft Intune Open the Microsoft Intune portal: [Microsoft Intune Admin Center](https://intune.microsoft.com/auth/login/?utm_source=chatgpt.com) Sign in using an account with the required Intune administrator permissions. --- ### 4. Create User in Microsoft Intune ###### Step 1: Open Intune Log in to the Microsoft Intune Admin Center. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot22_1gx5pgt.png) ###### Step 2: Create the User Go to: **Users → Create User → Create New User** Enter the following information: * User Principal Name * User Email * Display Name Set or generate the required password. Save/copy the credentials as required. Click **Review + Create** / **Create**. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot21_jdmonu.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot22_1me23bn.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot23_1wkb7su.png) --- ### 5. Assign Intune License to the User The Intune license must be assigned to the user before the Mac can be enrolled through Company Portal. ###### Step 1: Open Microsoft Admin Center Open: [Microsoft Admin Center](https://admin.cloud.microsoft/?ocid=cmm45ut5ap0\&utm_source=chatgpt.com#/users) Sign in using an administrator account. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot27_ym9j9k.png) ###### Step 2: Open Active Users Go to: **Users → Active Users** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot28_m2gcga.png) ###### Step 3: Search for the User Search for the user created for Intune. ###### Step 4: Manage Product License Click the **three-dot menu (...)** for the user. Select: **Manage product licenses** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot24_1ig0q96.png) ###### Step 5: Open Licenses and Apps Click: **Licenses and apps** Select the required **Microsoft Intune license**. ###### Step 6: Save Click: **Save Changes** The user is now assigned the required Intune license. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot26_mutr8o.png) --- ### 6. Actions on the User's Mac System ###### 6.1 Install Microsoft Intune Company Portal Download the Microsoft Intune Company Portal application: [Download Microsoft Intune Company Portal](https://go.microsoft.com/fwlink/?linkid=853070\&utm_source=chatgpt.com) Install the application on the Mac. --- ###### 6.2. Enroll the Mac Using Company Portal ###### Step 1: Open Company Portal Open: **Applications → Company Portal** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-54908_1iblsi5.png) --- ###### Step 2: Sign In to Microsoft Company Portal * Open the **Microsoft Intune Company Portal** application on the user's Mac. * Sign in using the same user account created in Microsoft Intune. * Enter the password provided when the user account was created in Microsoft Intune. * When prompted to update the password, enter a new password and complete the password update process. * When the **Keep your account secure** window appears, click **Next**. * When the **Microsoft Authenticator** setup window appears, install the Microsoft Authenticator application on your mobile device. * Open Microsoft Authenticator on your mobile device and follow the on-screen instructions to add your account. * Scan the QR code displayed on the computer screen using Microsoft Authenticator. * Complete the authentication process by following the on-screen instructions. * Once authentication is successful, the **Your Authenticator is added** confirmation window will appear. **Result:** The user account is authenticated and ready to continue the Company Portal enrollment process. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-55529_1luih38.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-55605_curnb0.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-55724_ayouxk.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60101_m8xmmg.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60124_19vett1.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60231_1et8648.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60245_1kf8j5y.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60318_1trjug2.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60342_1pu8mm7.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60351_176hi14.png) --- ###### Step 3: Begin Enrollment Click: **Begin** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60429_nonynv.png) --- ###### Step 4: Continue Click: **Continue** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60438_kghfvm.png) --- ###### Step 5: Download Management Profile Click: **Download Profile** The system will redirect you to the macOS **Device Management** settings. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot-2026-10-08-at-60516_15f19ji.png) --- ###### Step 6: Open Management Profile In Device Management: * Locate **Management Profile**. * Double-click the profile. A confirmation window will appear: **Are you sure you want to install this profile?** Click: **Install** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot23_1m77gf5.png) --- ###### Step 7: Enter Mac Password Enter the Mac administrator password when prompted. Wait for the enrollment process to complete. --- ###### 6.3. Verify Device Management Profiles After successful enrollment, open: **System Settings → General → Device Management** Verify that the required profiles/settings are visible. The following items should be available: * **Intune MDM Agent PPPC Profile** * **Intune MDM Agent SCEP Profile** * **Management Profile** If the profiles are not visible, verify the Company Portal enrollment and Intune license assignment. --- ### 7. Workstatus macOS Silent App Installation – Intune Admin Action After the Mac is successfully enrolled in Intune, the Workstatus Silent App can be configured for deployment. ###### 7.1 Open Microsoft Intune Log in to: [Microsoft Intune Admin Center](https://intune.microsoft.com/auth/login/?utm_source=chatgpt.com) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot24_1d0a7d8.png) ###### 7.2. Create macOS Application Go to: **Apps → macOS → Create** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot1_1r1isle.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot2_1q4djgr.png) ###### 7.3 Select App Type Under **Select App Type**: * Select **macOS app (PKG)**. * Click **Select**. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot3_1140nu0.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot4_172qug0.png) ###### 7.4. App Information Enter the application information. ###### Step 1: Upload App Package Click: **App package file** Upload the [Workstatus macOS Silent App .pkg file](http://app.workstatus.io/downloads/mac/py/7.2/Workstatus.pkg) provided by the Workstatus team. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot5_1yp6x3.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot6_ygt47y.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot7_1ud7wga.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot8_stdml2.png) ###### Step 2: Enter Publisher * Enter the appropriate publisher name. Example: **Valuecoders** * Complete the required application information. Click: **Next** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot9_vlrwxy.png) ###### 7.5 Program * Review the Program settings. * No additional configuration is required: Click: **Next** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot10_uwry36.png) ###### 7.6 Requirements Under **Requirements**: * Open the macOS version dropdown. * Select: **macOS 14.0 (Sonoma)** Continue to the next step. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot11_sok72u.png) ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot12_e9x3x8.png) ###### 7.7 Detection Rules * Configure the application detection rules. * Bundle ID Enter: **io.workstatus.desktop** * **Version** Enter: **1.2** * The detection rule allows Intune to determine whether the Workstatus application is installed on the target Mac. Click: **Next** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot14_1u7xu1s.png) --- ###### 7.8. Assignment Assign the application to the required users or devices. Available assignment options may include: * **All Users** * **All Devices** * **Add Group** Select the appropriate assignment based on the organization's deployment requirement. Click: **Next** ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot15_n9lvin.png) --- ###### 7.9. Review and Create Review all configured application details. Verify: * App package * App name * Publisher * macOS requirement * Bundle ID * Version * Assignment * Installation configuration If all information is correct: Click: **Create** The Workstatus macOS Silent App is now configured for deployment through Microsoft Intune. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot16_1aab5a4.png) --- ### 8. Installation Verification After the application has been assigned, allow sufficient time for Intune to deploy the application to the Mac. On the Intune Admin Center: **Apps → macOS → Workstatus Silent App → Device/User Install Status** Check the installation status. Verify whether the application is: * Installed * Not Installed * Failed * Pending On the user's Mac, verify that the Workstatus application has been installed successfully. ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/screenshot25_p3rw26.png) --- ### 9. Important Information * The **Machine ID must be collected from the target Mac** before completing the machine mapping process. * The user must sign in to Company Portal using the **same account configured in Intune**. * The Mac must be successfully enrolled in Intune before application deployment. * The Workstatus `.pkg` file should be obtained from the authorized Workstatus team. * Ensure the configured **Bundle ID** matches the Workstatus application package. * Verify the application installation status from the Intune Admin Center after deployment.