> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# No screenshot/Screenshots not yet uploaded

# No screenshot/Screenshots not yet uploaded

This occurs when screenshots take longer than usual to upload to our servers and remain in the upload queue. This is typically caused by a slow or unstable internet connection, limited bandwidth, firewall software, or a VPN/proxy that may be interfering with the connection to our servers.
Once Workstatus detects a stable internet connection, all queued screenshots and other pending data will be uploaded automatically.

Note : Screenshots will get uploaded since we store the data locally on the user’s computer

Please see the example below:


###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1egdrm2.png)

You can also contact us via hello@workstatus.io if you have further questions.

Please refer following link for accessing Roles and Permission : https://support.workstatus.io/en/article/workstatus-roles-and-permissions-guide-zzkoo6/