> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# On-Boarding  Common Questions

**On-Boarding  Common Questions**

Please follow links to the respective question to know in detail.

**How to setup organization** 
 https://support.workstatus.io/en/article/how-do-i-set-up-an-organization-5poltl/

**How to add user** : 
a) https://support.workstatus.io/en/article/members-and-invites-overview-fk5hi7/   
b) https://support.workstatus.io/en/article/can-workstatus-be-run-without-a-user-knowing-it-1lhy335/
                              

**How to add & assign projects to user** 
https://support.workstatus.io/en/article/adding-and-assigning-projects-in-workstatus-1yhc66i/

**How should user download & install the app (Windows / Mac / Linux)** 

 Please follow below respective link:

Windows: https://support.workstatus.io/en/article/install-and-sign-in-into-windows-desktop-client-1xfyyhv/
Linux: https://support.workstatus.io/en/article/install-and-sign-in-into-linux-desktop-client-10cba3e/
MAC: https://support.workstatus.io/en/article/install-and-sign-into-workstatus-mac-desktop-client-19x5isg/

**How should user login & start the timer on app (Windows / Mac / Linux)**

### Desktop Tracker

**Available on Windows, MAC & Linux.**

Desktop apps are our full-featured apps, where users can record time, keyboard/mouse activity, screenshots, apps, and URLs. For help in installing the client on 
your machine, click on the links below: 

* [Windows client](https://app.workstatus.io/downloads/windows/workstatus.exe)
* [OSX client](https://app.workstatus.io/downloads/mac/workstatus.dmg)
* [Linux Desktop Client](https://support.workstatus.io/en/article/install-and-sign-in-into-linux-desktop-client-10cba3e/)

### Workstatus’s desktop tracker offers our full suite of features:

1. **Play Button** – starts tracking time (when pressed without selecting a project/task will record on the last project set). Members are in control of when time is being tracked and activity data being gathered.
2. **Timer** – will run as soon as any play buttons are pressed. Resets every midnight based on the user’s local timezone.
3. **Add Note Button** – users can add [work notes](https://support.workstatus.io/en/article/adding-notes-in-workstatus-1w1gmrg/?bust=1624271127574) while tracking time.
4. **Current Status** –
   *   **Active Project/Task** – shows which project/to-do is currently being tracked.
   *   **Weekly Limits** – this shows how much of your weekly limit has been consumed.
   *   ** Total Worked Time** – shows the total time tracked for the day.
5.  **Project Search Bar** – type in a project name to search for projects easily.
6. **Organization Name**
7.  **Project Name** – track time directly to projects when the play button is pressed.
8. ** Refresh Button and Status** – shows the date and time the app last updated data from the server. Pressing the refresh button will force tasks and activities to sync.
9.  **Compact Mode** – switches the app to a smaller size.
10. **Toggle Task List** – shows/hides the tasks pane.
11. **Settings Menu** – shows available settings such as show/hide timer, error reporting, sign out, quit, and app preferences.
12. **To-dos Filter** – filters tasks and task lists.
13.  **Show Completed** – place a checkmark to include completed to-dos on the task’s pane.
14.  **Search Tasks** – type the task name to find to-dos easily.
15. **Create a Task** – create tasks/to-dos on the fly. Note: when projects are integrated, this option will not be available.
16. **To-Do** – click the play button next to the to-do name to track time to the to-do.
17. **Complete Button** – marks the to-do as completed. Once completed time tracking will no longer be available on the task. 

Here are the instructions on how to start tracking time using the desktop timer:

* **STEP 1**

 Once Desktop app is installed in PC, next step is to Login - Login Page will prompt on screen >> Enter your Workstatus Credentials.

Windows:
###### ![](https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/image_1ka6l3i.png)

MAC:
###### ![](https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/image_10zhp.png)

Linux:
###### ![](https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/image_wcr7.png)

You can track time directly next to the project name, or the to-do/task within that project. Once tracking starts, a live ticker will count the seconds, minutes, and hours you have worked in real-time.

###### ![](https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/t4_1u29ozl.png)

The app uploads data to the dashboard every ~10 minutes depending on your connection speed.

* **STEP 2**

To stop tracking time, click any of the stop buttons on the main timer, the project name or the to-do name.  

###### ![](https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/ss4_jmf868.png)

Please follow following link for details information: https://support.workstatus.io/en/article/overview-of-time-tracker-apps-10z7qzb/

**How should user check timer running on project / todo be seen on web app in timesheet section**

If a user is running timer on a todo, it will be view in the view timesheet >> select user name from drop down>> Under column Project details- we can see highlighted section.
Here it shows Project name(MISC TASK) & Todo name - MISC TASK .

###### ![](https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/image_l2rtq8.png)

Similarly - In Module Activity >> Screenshots >>we can see the screenshot captures of Project/ToDo ran.

Please follow following link for details information:

Timesheet : https://support.workstatus.io/en/article/how-to-view-startstop-times-on-the-timesheets-page-1ci6okj/
Activity: https://support.workstatus.io/en/article/activity-tracking-overview-1ntsi5m/