> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Overview on Silent Mode

### Overview on Silent Mode

Monitoring software with a silent mode feature allows users to monitor activities and track their time without interrupting. 
Workstatus will start when your employees start their systems and stop when they shut down their systems. Saving them time & hassle of switching it on and off.

In Silent mode no pop ups are shown such as idle time pop up, snooze up or screenshot capturing pop up.

# How to set the tracking mode?

  Please follow the link : https://support.workstatus.io/en/article/how-to-enable-tracking-mode-1o2au38/

# How to invite a member in Silent Mode?

Please follow the link : https://support.workstatus.io/en/article/can-workstatus-be-run-without-a-user-knowing-it-1lhy335/

# Silent availability for OS: Windows, Linux,Mac

Common issue faced on windows Silent Mode

Please follow the link : https://support.workstatus.io/en/article/common-question-on-windows-silent-mode-xb7vp1/

# Reflection of Web Settings on Silent app 

Please follow the link : https://support.workstatus.io/en/article/settings-reflection-on-the-silent-app-1pban7l/

# Possible use cases

** Question**
What to do when App is not running next day?

**Answer**
a) Please check for days selected in settings>>tracking app>> silent mode.

b) Kill app from Task manager (1) and try to relaunch the app(2)

###### ![](https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/image_16u0lql.png)

###### ![](https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/image_trubeo.png)

c) Restart the PC.

**Question**
What to do if App is shown visible?

**Answer**
Please check your organization is active,  account is active i.e not deleted/deactivated. Then Login with your credentials on the visible app >> app will automatically goes to background and starts to run.

**Question**
What to do if no data is coming while app can be still be seen in task manager?

**Answer**
Please restart your pc integrate application with recent windows changes.

Note : In order to check the issue we will need system access via Anydesk .