> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.workstatus.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Settings:-To activate the Task settings

### **Task Type Management – Steps**

1. **Log in** to the application using valid credentials.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1fyblys.png)

2. Navigate to the **Settings** module.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_l0rlax.png)

3. Under the **Organisation & Department** section, click on **Task Types**.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_kcjyed.png)

4. Click the **Add Task Type** button.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_4inxq8.png)

5. An **Add Task Type** pop-up window will appear. Enter the required details in all the fields:

   * **Name**
   * **Category**
   * **Description**
   * **Icon**
   * **Color**

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1go127h.png)

   Then, click the **Create Type** button.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_2jqr0i.png)

6. A success notification should appear at the bottom-right corner of the screen confirming that the **task type has been created successfully**.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_omc67.png)

7. The newly created task type should be displayed in the **Task Type listing**.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_qvjl7j.png)

8. You can also filter task types based on **Status** and **Category**:

   * Select the required filters.
   * Click **Apply Filters**.
   * The listing should display results according to the selected filters.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_lrppk9.png)

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_81nee3.png)

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_8gs1i7.png)

9. You can **Edit, Archive, or Delete** a task type by clicking the **three-dot menu** displayed at the end of each task type listing.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_luqabn.png)

10. To **Edit** a task type:

    * Click the three-dot menu.
    * A drawer/menu will open.
    * Click **Edit** and update the required details.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_q32ivb.png)

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_yrdw00.png)

11. To **Archive** a task type:

    * Click the three-dot menu.
    * Select **Archive**.
    * Confirm the action if prompted.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1h7g855.png)

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1xvkjoy.png)

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1dru45v.png)

12. To **Delete** a task type:

    * Click the three-dot menu.
    * Select **Delete**.
    * Confirm the deletion if prompted.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1bxuxu9.png)

13. You can also use the **Group by Category** option to organize the task types based on their respective categories.

###### ![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/e/4/f3e4eb6758a66800/image_1ke6gt8.png)