Time Zone Change related information
Time Zone implementation handling within Workstatus
Workstatus is built to work with your user’s real time zone.
When a user’s operating system Timezone is not correct, Workstatus will display an error telling them that the timezone on their operating system is not matching with Workstatus account.
The way you can verify your time zone is correct is by going to one of the global clock sites and checking that the time the website says that your time zone should be is the time you have your computer’s clock set to and that your timezone is matching the time zone you chose to look at.
Workstatus can calculate this time mismatch because the server knows the correct UTC time and it knows the end user’s time offset (timezone) so it knows if the clock off by more than +/- 2 mins. If the clock off by more than 2 minutes, Workstatus will not allow the user to record activity. Once the user’s computer is set to the correct time, Workstatus will track without problems.
Please follow below links for relevant information:
Time zone Mismatch Error in Mobile: https://support.workstatus.io/en/article/time-zone-mismatch-error-in-mobile-1lf0yhq/?bust=1683283669858
Tracking time just before/after midnight: https://support.workstatus.io/en/article/tracking-time-just-beforeafter-midnight-reg1z5/?bust=1683283669891
Time zone Mismatch Error in Windows: https://support.workstatus.io/en/article/time-zone-mismatch-error-in-windows-9odbb3/?bust=1683283669890
Time zone Mismatch Error in Linux: https://app.crisp.chat/website/79fd82c4-ae99-43a9-81bb-9cecb2b4d54a/helpdesk/articles/en/86d43c6c-00d9-4bb6-be34-5d9f50e07900/
Time zone Mismatch Error in MAC: https://support.workstatus.io/en/article/time-zone-mismatch-error-in-mac-12bdeot/?bust=1683283669875
How to change my organization’s time zone: https://support.workstatus.io/en/article/how-to-change-my-organizations-time-zone-tyrr67/?bust=1683283669873
How do I change my user account’s time zone in Workstatus?: https://support.workstatus.io/en/article/how-do-i-change-my-user-accounts-time-zone-in-workstatus-betb7z/?bust=1683283669872
Viewing your data in different time zones: https://support.workstatus.io/en/article/viewing-your-data-in-different-time-zones-zbjfsq/?bust=1683283669871
Time zone offsets for Daylight Saving Time: https://support.workstatus.io/en/article/time-zone-offsets-for-daylight-saving-time-d64kdu/?bust=1683283669870
Updated on: 11/05/2023