Silent Installation Mode for Organization Owner/Managers

STEP 1

• Go to People >> Click on Employees>> Invite New Member >> A drawer gets open

Enter Email- id, User Role, select invite mode as Stealth >> Select the Mode of running the application ie Unlimited(will run through out day and night), Fixed mode(need to select the start and end time )

Then select days & Click on Invite .

STEP 2

Now, Go to "Employees>> Members" and search invited email id. ,Then click on 3 dots >> Download Silent App .

A mail is sent to the Organization Owner/Manager, where he need to click "download Setup File"

STEP 3

Once File is downloaded, transfer to User's PC >> Extract the zip folder (this zip will contain an Exe file & a User token file).

Double click on the downloaded Exe file to make the installer run and let the app install in user's PC.

In User PC(where app is installed) Go to Task manager and check for the Workstatus Instances showing running in background.

Frequent Asked Questions:

QUESTION:

How will I proceed to install Workstatus desktop application if antivirus in my PC has discarded it?

ANSWER:

If antivirus on PC has discarded the app and not allowing it to install. Please disable your antivirus till the time app is installed.

Once done you can enable antivirus back on your PC.

Reference article : https://support.workstatus.io/en/article/bypassing-window-desktop-app-in-quick-heal-antivirus-1q7fp4b/

QUESTION:

What to do if received pop up from Microsoft Defender for preventing the downloaded exe of Windows desktop file ?

ANSWER:

• STEP 1

Click on More info

• STEP 2

Click on Run Anyway and app starts to install.

QUESTION:

How can i disable the window firewall in user PC?

ANSWER:

Please follow below steps :

Window 10 :

Step 1

Select the Start button > Settings > Update & Security > Windows Security and then Firewall & network protection.

Step 2

Click on network (Public/Private) you are in >> Turn OFF the window defender firewall

Step 3

Click Yes when asked by Window OS

Window 11 :

Step 1

Select the Start button > Settings > Privacy & Security > Windows Security and then Firewall & network protection.

Step 2

Click on network (Public/Private) you are in >> Turn OFF the window defender firewall

Step 3

Click Yes when asked by Window OS

Additional Steps:

Go to Window Security >> Virus And Threat Protection >> Under Virus & Threat Protection settings>> Disable the Real time Protection.

Note : Please refer the article for removal of Window Native desktop app : https://support.workstatus.io/en/article/common-queries-wrt-to-windows-desktop-app-installation-wwztp4/

Updated on: 18/08/2025