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How to install Workstatus on my Android device?
How to install Workstatus on my Android device? The Workstatus time tracking app is currently available for Android devices. To install the app, please follow the instructions below: STEP 1 Open the Google Play Store app. STEP 2 On the search bar, type Workstatus, then click on the Workstatus app that shows in the search results. STEP 3 Click the Install button and the insta
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Install and Sign-in into Windows Desktop Client
Install and Sign-in into Windows Desktop Client Windows Desktop Client: Install and Sign In Below are the instructions on how to install and sign-in to the Windows desktop client: STEP 1 After downloading the installer, run it, then go through the standard installation steps. . STEP 1 Click on the Activity and then Apps. , Apple introduced new security and privacy features for your Mac. To ensure that WorkStatus is able to capture screenshots of your screen, you will need to grant our app access. Please follow the steps below to do that: Give Workstatus screen capture permissions Troubleshoot issues with screenshots Give Workstatus screen capture permissions STEP 1 On your Mac, select System P
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Web Application Walkthrough
Web Application Walkthrough We’re currently improving this video walkthrough but it’s not ready yet! In the meantime, one of these articles might help you find the answer you need: Dashboard Widgets Viewing activities in the mobile app Dashboard [Quick Start Guide for New Users](https://support.workstatus
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Can time be tracked offline?
Can time be tracked offline? In Workstatus, a user can track time even if the timer is Offline. This is beneficial when there are internet connectivity outages. This way the WorkStatus time tracker stores the activity locally until the tools are back online and the data is preserved. QUESTION: Can you track time offline with Workstatus? ANSWER: As long as you are logged into the desktop app, you are able to track time without an internet connection. Workstatus will continue to sto
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Is Workstatus Crashing or Running Slowly?
IS Workstatus Crashing or Running Slowly? Workstatus Crashing or Running Slowly Is Workstatus crashing or running slowly on your computer or causing runtime errors? If that is the case, please check to make sure that you are using the current release first. To do this, right-click on the Workstatus icon in your system tray and select “About Workstatus” from the menu. Alternatively, you can click the “Check for Updates” option to have Workstatus automatically search for updates.
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Viewing activities in the Dashboard of mobile app
Viewing activities in the Dashboard of mobile app Workstatus now offers the ability to view your Dashboard activities directly from mobile applications. IOS Android The dashboard in the mobile app gives you a detailed overview of your own or your teams’ work hours and activities. It allows you to view the data for specific members or organizations. IOS STEP 1 Tap on the menu icon on the upper left-hand corner. 
Can’t find my desktop client/application (Windows, OS X) In this article, we will go over how you can find the desktop application on your computer and create a desktop shortcut to make the application easier to find. Finding the Workstatus application on your machine Finding the Workstatus application on Windows Finding the Workstatus application on OSX If for some reason
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How does the Workstatus Idle-Time / Inactivity Warning Work?
How does the Workstatus Idle Time / Inactivity Warning Work? The Idle Time/Inactivity Warning is another important feature provided by Workstatus. This feature lets users track time with precision. While it is easy to start/stop the Workstatus App when the user starts or finishes work, sometimes, they might forget to start or stop the timer. Workstatus has included features that prompt/remind users to track time in such situations. One such feature is the Idle Time/Inactivity Warning. This
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Time Tracker Apps Overview
Time Tracker Apps Overview To get started tracking your time with Workstatus, you will need to download one of our software client applications. Workstatus offers various apps across operating systems and devices, catering to your organization’s setup. If you’re planning or are unable to install any software or apps on your machine, please contact us at hello@workstatus.io. Each one of our time tracking apps carries a different set of time tracking features. For example, some features may b
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How to refresh the desktop app to fetch for changes in the organisation?
How to refresh the desktop app to fetch for changes in the organisation? QUESTION: How do you refresh the Workstatus app? ANSWER: To refresh the desktop app to sync it with your organization, just click the circular arrow icon on the bottom left corner of the app:
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Installation: Error while opening file for writing
Installation: Error while opening file for writing Fixing installation error in Windows QUESTION: How will I proceed if I get the error “Error opening file for writing?” ANSWER: To successfully install the app, right-click on the downloaded installer and click “Run as administrator“. This error message and the steps to resolve it are only for users installing the app on com
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How to contact support via the iOS app?
How to contact support via the iOS app? You can contact Workstatus’ support through the iOS application directly. STEP 1 Click on the menu icon on the upper left side of the app. STEP 2 Click “FAQ's and Help” on the menu. STEP 3 Search for the query on the
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“No Projects” message showing on my Workstatus client/app.
“No Projects” message showing on my Workstatus client/app. No Projects Message If you have recently added a project (or were added to a project) but it isn’t showing up on the Workstatus client it may be due to any of the following reasons: Workstatus’ servers sync every 10 minutes. If the project was added 5 minutes ago, you’ll have to wait for an extra 5 for it to display on the
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View and edit timesheets on the mobile app
View and edit timesheets on the mobile app Are you on the move without access to a PC? You can view, add, or edit timesheets directly for yourself or your team from within the Workstatus mobile app. The Modify Time setting should be enabled for you to be able to add/edit time. If you are unable to do so, please reach out to your organization owner to enable the setting for you.
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Can Workstatus be run without a user knowing it?
Can Workstatus be run without a user knowing it? Question: Can Workstatus be started without the user knowing it? Is there a stealth mode? Answer: No. In order for Workstatus to track time and take screenshots or monitor activity levels, the user needs to press the start button on their app. There isn’t a way to run it without the user knowing about it.
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Refreshing the mobile app to fetch changes in the organization
Refreshing the mobile app to fetch changes in the organization You can manually refresh the mobile app to fetch for new changes done in the organization (such as the addition of new projects.) To manually refresh the app, tap anywhere on the bottom half of the screen and drag downward. A small refresh icon will appear and will spin while it fetches the changes. Android iOS
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Does Workstatus have the Mobile App?
Does Workstatus have the Mobile App? Yes! Workstatus currently has an iOS app that you can download here and read more about here. We also have an Android app that can be downloaded here. Note: Due to the limitations placed by mobile providers, the app can only track time and locations and does not have the capability to record screenshots as well a
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How to add notes via Android app
How to add notes via the Android app In Workstatus, it is possible to add notes to your timesheets directly from our Android app. How to add a note from the Android app Viewing notes Reports Timesheets How to add a note from the Android app STEP 1 Once you’ve started tracking time, click on the Add note icon from the bottom right side of the application. **ST
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No Tasks/To-dos assigned
No Tasks/To-dos assigned Tasks/To-dos are not assigned QUESTION: What does “You have no Tasks/To-dos assigned” in the Workstatus app mean? ANSWER: The tasks/to-dos window is where you will see your To-Dos or project management tasks. This message will appear on the client application when there are no To-Dos assigned to you.
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Workstatus Requirements Mac OS X
Workstatus Requirements Mac OS X QUESTION: What version of Mac OS X do I need to use Workstatus? ANSWER: Currently, we are only supporting OS X 10.14 or newer. Several pieces of functionality won’t work on less than 10.14 versions at this time so it most likely won’t be supported in the future either.
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Couldn't connect to Workstatus server
Couldn't connect to Workstatus server That usually happens when the security (SSL) certificates on your computer are outdated or there’s some sort of internet connectivity issue. Could you please perform the following: Turn off the modem/ router (Internet) for 10 minutes then start, try to connect. Very Important: Make sure your operating system is up-to-date. Please ensure you update this via Windows Update. (Specifically, certificate chain updates/root certificate bundle). Che
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Uninstalling Workstatus
Uninstalling Workstatus Table of Contents Windows OSX Uninstalling on Windows Navigate to Apps & Features (Windows 10) Program & Features (Windows 8). Locate the Workstatus app, then click the Uninstall button. Uninstalling on OSX Navigate to the Applications folder. Right click on the Workstatus app, then click on Move to Trash. 