How to disable Wayland in Linux
How to disable Wayland in Linux To ensure that Workstatus is able to capture screenshots of your screen, you will need to grant our app access. Please follow the steps below to do that: Give Workstatus screen capture permissions : open terminal >>Enter command : sudo nano /etc/gdm3/custom.conf change #waylandEnable=false to waylandEnable=false (i.e remove #, hashtag)PopularBypassing Window Desktop App in Quick Heal Antivirus
Bypassing Window Desktop App in Quick Heal Antivirus QUESTION: What to do if Quick Heal Antivirus is discarding the application? ANSWER: Please follow below steps to Bypass the exe of the windows desktop app in the Quick heal Antivirus: STEP 1 Open Antivirus>> Go to settings >> View Quarantine Files STEP 2 Select the file path of the App that needs to be Bypassed >> ClPopularHow to give Workstatus screen capture , App/URL and keyboard activity capture permissions over MacOS
How to give Workstatus screen capture and keyboard activity capture permissions over MacOS ? With macOS , Apple introduced new security and privacy features for your Mac. To ensure that Workstatus is able to capture screenshots of your screen, you will need to grant our app access. Please follow the steps below to do that: Give Workstatus screen capture permissions Troubleshoot issues with screenshots Give Workstatus screen capture permissions STEP 1 On your Mac, select SPopularHow to Install the Windows Visible Desktop App
How to Install the Windows Visible Desktop App Below are the instructions on how to install and sign-in to the Windows desktop client: Step 1: Download the Application Go to the Download section located at the top-right corner. Download the application file to your system. Step 2: Install the Applications First, install the application by double-clicking the file, or rPopularHow does the Workstatus Idle-Time / Inactivity Warning Work?
How does the Workstatus Idle Time / Inactivity Warning Work? The Idle Time/Inactivity Warning is another important feature provided by Workstatus. This feature lets users track time with precision. While it is easy to start/stop the Workstatus App when the user starts or finishes work, sometimes, they might forget to start or stop the timer. Workstatus has included features that prompt/remind users to track time in such situations. One such feature is the Idle Time/Inactivity Warning. ThisPopularHow to install Workstatus on my Android device?
How to install Workstatus on my Android device? The Workstatus time tracking app is currently available for Android devices. To install the app, please follow the instructions below: STEP 1 Open the Google Play Store app. STEP 2 On the search bar, type Workstatus, then click on the Workstatus app that shows in the search results. STEP 3 Click the Install button andPopularInstallation Guide: Visible Workstatus Linux App.
Installation Guide: Visible Workstatus Linux App Please follow below step Prerequisite: Please ensure that Wayland is set to false before starting the installation process. Refer to the following document for detailed steps: https://support.workstatus.io/en/article/how-to-disable-wayland-in-linux-1n15x7m/ if previous app is installed then uninstall app : sudo dpkg -r workstatus Step 1: Download Files Download the Workstatus Linux App : For Ubuntu 22 : [DownloadPopularInstallation: Common Error faced in Visible Windows App
Installation: Common Error faced in Windows App Fixing installation error in Windows QUESTION: How will I proceed if I get the error “Error opening file for writing?” ANSWER: To successfully install the app, right-click on the downloaded installer and click “Run as administrator“. This error message and the steps to resolve it are only for users installing the app on cPopularCommon Question on Windows Silent Mode
Common Question on Windows Silent Mode Fixing error in Windows Silent Mode QUESTION: How to check if application is running on my System?" ANSWER: Please Open Task Manager >> check the application is running in Background Processes. If application is present - it indicates that app is running on the PC. QUESTION: What to do if application is cannot be seen in **TaPopularHow to enable App & URL tracking for Mac OS
How to enable App & URL tracking for Mac OS Updates to macOS now require that the user gives Workstatus’ time tracking app the permission to record Apps and URLs. OSX asks for permission the first time the timer is started with that feature active, and if the user does not explicitly click confirm they will have to manually enable it in the OSX settings. If the user has a browser with the setting for App or URL tracking disabled/denied, this is what will appear (and they will need to open thSome readersSteps to Add Application in Exclusion / Unblock List (Sophos Antivirus – Windows)
1. Open Sophos Endpoint Security On the client machine, click the Start menu. Search for Sophos Endpoint Agent or Sophos Endpoint Security and Control. Open the application. 2. Go to Settings In the left-hand panel, click on ‘Configure Anti-Virus and HIPS’ (or similar, depending on Sophos version). Navigate to ‘Exclusions’. 3. Add the Application in Exclusions Under the ‘Exclusions’ section, choose whether you want to exclude by: **File/FoldeSome readersInstall and Sign Into Workstatus Mac Desktop Client
Install and Sign Into Workstatus Mac Desktop Client Here are instructions on how to install and then sign in to the Mac desktop client. Download our Desktop apps for MAC from link : https://www.workstatus.io/downloads STEP 1 Once you have downloaded the Mac desktop client, you will need to install it by dragging the app into the Applications folder. . STEP 1 Click on the Activity and then Apps.  With sendingSome readersBypassing Window Desktop App in Seqrite Antivirus
Bypassing Window Desktop App in Seqrite Antivirus QUESTION: What to do if Seqrite Antivirus is discarding the application? ANSWER: Please follow below steps to Bypass the exe of the windows desktop app in the Seqrite Antivirus: STEP 1 Open Antivirus>> Go to ** settings** STEP 2 Disable the Antivirus for 15 mins. Follow the below steps: A) click on arrow on bottom right soSome readersHow to give Workstatus screen capture permissions over Linux Fedora
How to give Workstatus screen capture permissions over Linux Fedora To ensure that Workstatus is able to capture screenshots of your screen, you will need to grant our app access. Please follow the steps below to do that: Give Workstatus screen capture permissions : open terminal >>Enter command : sudo nano /etc/gdm/custom.conf if above command is not working then follow below cammand sudo nano /etc/gdm3/custom.conf 
Can’t find my desktop client/application (Windows, OS X and Linux) In this article, we will go over how you can find the desktop application on your computer and create a desktop shortcut to make the application easier to find. Finding the Workstatus application on your machine Finding the Workstatus application on Windows Finding the Workstatus application on OSX If for someSome readersCouldn't connect to Workstatus server
Couldn't connect to Workstatus server That usually happens when the security (SSL) certificates on your computer are outdated or there’s some sort of internet connectivity issue. Could you please perform the following: Turn off the modem/ router (Internet) for 10 minutes then start, try to connect. Very Important: Make sure your operating system is up-to-date. Please ensure you update this via Windows Update. (Specifically, certificate chain updates/root certificate bundle). CheSome readersNo Tasks/To-dos assigned
No Tasks/To-dos assigned Tasks/To-dos are not assigned QUESTION: What does “You have no Tasks/To-dos assigned” in the Workstatus app mean? ANSWER: The tasks/to-dos window is where you will see your To-Dos or project management tasks. This message will appear on the client application when there are no To-Dos assigned to you.Few readersHow to Install Workstatus Windows App in Silent Mode.
How to Install Workstatus Windows App in Silent Mode. The Windows Silent App can be installed in two different ways depending on how the organization owner wants to onboard the user. Follow the steps carefully to ensure successful installation. Method 1: Installation via Email Invitation (with ZIP file) 1. Org Owner Action The organization owner invites the user in Silent Mode from the dashboard. The user will receive an email containing the **Silent App ZIPFew readersSigning out from the mobile app
Signing out from the mobile app You can sign out from the mobile apps by following these steps. iOS Android iOS STEP 1 Click on the Menu Icon located on the upper left side. The screen will slide to make additional options available. STEP 2 From there you can choose to Log Out at the bottom of the page. A confirmation page will pop up, click on Sign out.  To manually refresh the app, tap anywhere on the bottom half of the screen and drag downward. A small refresh icon will appear and will spin while it fetches the changes. Android iOS ![]Few readersHow to refresh the desktop app to fetch for changes in the organisation?
How to refresh the desktop app to fetch for changes in the organisation? QUESTION: How do you refresh the Workstatus app? ANSWER: To refresh the desktop app to sync it with your organization, just click the change Organization (1) then new window should be open then simply click on current organization name(2). if your data is not synced on web then simply click circular arrow icon on the bottom left corner of the app:  General Setting >>Timer Apps>> Screenshot Timer  devices. Support for Intel-based Macs is not available.Few readersSigning up for Workstatus through the Mobile app
Signing up for Workstatus through Mobile app If you don’t have access to a computer, you can sign up for a Work status account or join an existing Work status organization directly from the mobile application. Mobile signup page. If you haven’t downloaded the application yet, you can do so here. Signing up using the mobile app Joining an existing orgaFew readersInstallation: Error while opening MAC file
Error while opening MAC file Fixing installation error in MAC QUESTION: How will I proceed if I get an pop up notification "Workstatus is an app downloaded from internet, are you sure you want to open the file?" ANSWER: Please click on "Open" QUESTION: How to open a file if not opening on double click? ANSWER: Once you have downloaded the Mac desktop client, yFew readersHow to give Workstatus location permissions over MacOS Monterey
How to give Workstatus location permissions over MacOS Monterey? With macOS Monterey(12.5), Apple location features for your Mac. To ensure that Workstatus is able to track location, you will need to grant our app access. Please follow the steps below to do that: Give Workstatus location permissions Give Workstatus location permissions STEP 1 On your Mac, select System Preferences from the Apple menu.  Please refer the following article : https://support.workstatus.io/en/article/silent-installation-linux-admin-profile-with-sudo-access-1nn0snk/?bust=1757053932805 User ProfilFew readersHow to Install the Workstatus Extension on Chromebook, Chrome Browser, and Microsoft Edge
How to Download a Chrome Extension Open the Link and click on Download button. Download Chrome Extension How to install Chrome Extension ? Step 1 : Download the ZIP file, navigate to its download location, and extract the contents from the archive. Step 2: Open your Chrome browser, click the three-dot menu in the top-righFew readersSilent Installation – Linux (Admin Profile with Sudo Access)
Installation Steps for Admin Profile (with sudo access) Step 1: Download the Workstatus Linux App package and place it in a directory of your choice. For Ubuntu 22 : Download Ubuntu 22 App For Ubuntu 24 : Download Ubuntu 24 App Step 2: Create User Token File In the same directory where the app is downloaded, Open Terminal & creFew readersBitdefender Exclusion Setup Guide for Windows Workstatus App (All Users)
Bitdefender Exclusion Setup Guide for Workstatus (All Users) Objective This document provides step-by-step instructions to allow the Workstatus application in Bitdefender Endpoint Security Tools (BEST) for all users using centralized policy (GravityZone). Scope Applicable for: Bitdefender Endpoint Security Tools (BEST) Managed environments using GravityZone Multiple users with same application path structure Application Paths Use wildcard (*) to support all users:Few readersHow to invite users in Silent Mode
How to invite users in Silent Mode Login as Organization Owner/ Manager in WS web app and Please follow below steps: STEP 1 Go to People >> Click on Employees>> Invite New Member STEP 2 You can invite Silent Users below ways . A) With sending Invitation mail to user Enter Email- id, User Role, select invite mode as Silent , **select Send Email while iFew readersHow does URL tracking works?
URL Tracking The URL tracking feature allows you to effectively monitor your team by giving you information about how much time is being spent on a particular URL while working. Java apps do not always detect as the correct application but do always get seen as “something” Java (i.e. Netbeans showing up as Android SDK manager on the list of apps in Workstatus). STEP 1 Click on the Activity and then URL. . The web tracker is a great way to easily track time right from the website. However, if you wisFew readersSilent Install for Linux Desktop App – User Profile (without sudo access)
Silent Install for Linux Desktop App – User Profile (without sudo access) Step 1: Download the Workstatus Linux App Download and place the package in your preferred directory. For Ubuntu 22: Download Ubuntu 22 App For Ubuntu 24: Download Ubuntu 24 App Disable Wayland, Please follow the article : https://support.workstatus.io/en/article/how-to-diFew readersTrack Time Via Web Tracker
Track Time Via Web Tracker Workstatus now offers a web timer built right into the web dashboard that can be used without needing to download or install anything. This is useful when users don’t have a desktop computer to track time, or when users have access to a computer but are unable to install the app (for example, if they’re working at a public library, or at an administrator-managed device). The web timer is a great way to easily track time right from the website. However, if you wisFew readersHow does App tracking works?
App Tracking The App tracking feature allows you to effectively monitor your team by giving you information about how much time is being spent on a particular App while working. Java apps do not always detect as the correct application but do always get seen as “something” Java (i.e. Netbeans showing up as Android SDK manager on the list of apps in Workstatus). STEP 1 Click on the Activity and then Apps. . Supported macOS Apple Silicon (Metal) macOS version 14 and above Note : Workstatus app does not support Intel chip systems. If the user has already installed the Visible Mode app, please uninstall it first. If the user’s account setting is in Visible Mode but they are using the Silent Mode app, the app will,Few readersChrome Extension
**How to install the Chrome extension ** Installing the Chrome extension is easy. Once installed, you’ll have the ability to track time to your Projects/Tasks, Records Activity and capture screenshots. Please follow this link to know installation process into your chrome browser : https://support.workstatus.io/en/article/how-to-install-chrome-extension-1il8x2j/ How to use: Please follow this link : https://support.workstatus.io/en/article/how-to-sign-in-and-sign-up-using-chrome-extFew readersWindows Silent Mode | Frequently Asked Questions
Windows Silent Mode | Frequently Asked Questions QUESTION: How will I proceed to install Workstatus desktop application if antivirus in my PC has discarded it? ANSWER: If antivirus on PC has discarded the app and not allowing it to install. Please disable your antivirus till the time app is installed. Once done you can enable antivirus back on your PC. Reference article : https://support.workstatus.io/en/article/bypassing-window-desktop-app-in-quick-heal-antivirus-1q7fp4b/ **QUEFew readersInvite Without sending Invitation mail to user
** Invite Without sending Invitation mail to user** STEP 1 Go to People >> Click on Employees>> Invite New Member Enter Email- id, User Role, select invite mode as Stealth , Select Don't send email while inviting & Click on Invite . STEP 2 Go to "Employees" and seaFew readersSilent Installation Mode for Organization Owner/Managers
Silent Installation Mode for Organization Owner/Managers STEP 1 Invite member to an Organization Go to People >> Click on Employees>> Invite New Member >> A drawer gets open Enter Email- id, User Role, select invite mode as Stealth >> Select the Mode of running the application ie Unlimited(will run through out day and night), Fixed mode(need to select the start and end time ) Then select days & Click on Invite . ![](https://storage.crisp.chat/users/helpdeFew readersHow to Sign In and Sign Up using chrome extension ?
How to Sign In and Sign Up into workstatus using chrome extension ? SignUp After installing the Workstatus Chrome Extension, click ‘ Sign Up’ ,if you do not already have an account. It will redirct you to sign up page of workstatus . Please Follow this link to know how to signup into workstatus : https://support.workstatus.io/en/article/how-to-create-a-new-organisation-in-worFew readersHow to monitor employees in Silent mode?
How to monitor employees in Silent mode? Step 1 Invite user to your organization that can be done in two ways: Option A : Invite with sending Invitation mail to user Option B : Invite without sending Invitation mail to user Now the user invited has becomes membFew readersHow to uninstall the Windows Workstatus Silent App
Windows Python App Uninstall Steps Follow the steps below to properly uninstall the Windows Python App: 1. Kill the App from Task Manager Press Ctrl + Shift + Esc to open Task Manager. Go to the Processes tab. Search for Workstatus or the Python App name. Select it and click End Task. 2. Remove App Data Folder Press Windows + R to oFew readersTimezone Mismatch Error in Linux
Time zone Mismatch Error in Linux Workstatus is built to work with your user’s real time zone. When a user’s operating system Timezone is not correct, The way you can verify your time zone is correct is by going to one of the global clock sites and checking that the time the website says that your time zone should be is the time you have your computer’s clock set to and that your timezone is matching the time zone you chose to look at. Currently, Workstatus will allow the user to recorFew readersHow many minutes it take screenshots?
How many minutes it take screenshots? Workstatus automatically captures random screenshots of team members’ screens at regular intervals. By default, screenshots are taken every 10 minutes, but this setting can be customized by the admin based on your organization’s preferences. You can set the screenshot capture interval to 5, 10, or 15 minutes as per your requirement - refer below article for details: https://support.workstatus.io/en/article/how-to-control-the-screenshot-timer-l2m39i/ YoFew readersHow to Uninstall Workstatus Linux Visible App
How to Uninstall Workstatus Linux Visible App If Visible Workstatus app installed in your Linux system, follow the steps below to completely uninstall it. Step 1: Remove Workstatus via Terminal Open the terminal and run the following command: sudo apt-get remove workstatus This will uninstall the Workstatus application from your system. Step 2: Delete the Workstatus Folder After uninstalling, remove the remaining files from your home directory: Open your file exploreFew readersInstallation: Common Error faced in Linux 4.48 App
Installation: Common Error faced in Linux 4.48 App QUESTION : How should I proceed if the externally-managed-environment error appears when running the command sudo pip3 install pynput? ANSWER : Please ignore this error and proceed with the remaining commands provided in the support document. QUESTION : Why are screenshots and Actity not being captured? ANSWER : refer following document and do step 5, 6 and 7 : [https://support.workstatus.io/en/article/installation-guide-workstatus-Few readersWorkstatus Mac Silent App Supported Systems
Workstatus Mac Silent App Supported Systems This document describes supported macOS environments for the Workstatus desktop silent app and highlights architecture-specific support constraints.Few readersLinux Visible Flutter App
Installation Guide: Workstatus Linux App Please follow below step Step 1: Download Files Download the Workstatus Linux App: Workstatus_48.deb Download the dependency files: - Event_logger - Libsnap.zip Step 2:Few readersHow to open Workstatus Desktop Application
How to open the workstatus desktop application. You can open the Workstatus Desktop application using any of the following methods. Note : Ensure that the Workstatus app is already installed before proceeding. Method 1 : Open Workstatus from the System Tray / Hidden Icons Menu. Use this method when opening the Workstatus Desktop application for the first time after installation. Steps: Click the Windows Search box on the taskbar. Search for **WorkstaFew readersWorkstatus Silent App Installation Support Documents
Workstatus Silent App Installation Support Documents This page provides quick access to the installation guides for the Workstatus Silent App on each supported operating system. 1.macOS Silent App Installation on macOS Support Document: macOS Support Document Link 1.Windows Silent App Installation on Windows Support Document: [Windows Support Document Link](https://support.Few readersLinux Ubuntu 22.04 Visible App Installation via Ansible
Linux Ubuntu 22.04 Visible App Installation via Ansible Overview This document explains how to install the Workstatus Visible App remotely on a Linux user system using Ansible from a Linux server system. Installation Flow Linux Server → Ansible → Linux User System → Workstatus Visible App 1. Server System Requirements The server system is the Linux machine from which the Workstatus Visible App installation will be triggered. The following packages are required on theFew readers