Escalation Settings(New Design)

Escalation Settings – Time-Off Requests

1. Log in to the application using valid credentials.

2. Navigate to the Settings module under the Global section.

3. Under the Scheduled and Time Off section, click on Escalation.

4. You will be redirected to the Escalation screen.

5. Click the Yes/No button to enable or disable escalation:

• Select Yes to enable escalation for time-off requests for all members.
• Select No to disable escalation for time-off requests for all members.

6. After clicking the Yes/No button, a confirmation pop-up will appear asking, “Are you sure you want to update these settings?”

7. Click Yes to confirm the changes or No to cancel.

8. Once the setting is updated successfully, a success message will appear in the bottom-right corner stating “Status updated successfully.”

9. Navigate to the Calendar module and click on Time-Off Requests.

10. Locate the time-off request you want to escalate, click the three-dot (⋮) menu, and select Escalate.

Updated on: 19/08/2026