Support Guide: How to Force Upgrade the Workstatus App on Visible Ubuntu 22 and Ubuntu 24

1. Overview

This guide explains how to force upgrade the Workstatus desktop application on Ubuntu 22 from version 7.0 to version 8.0.0. Follow the steps below to download and install the latest version and verify that the application is working correctly.

2. Prerequisites

Before starting the upgrade, ensure that the following requirements are met:

• Workstatus desktop app version 7.0 is installed on the system.
• The user is logged in to the Workstatus desktop application.
• The timer is ON.
• The user has the system password required for authentication.

3. Steps to Force Upgrade the Workstatus App

Step 1: Check for Updates

• Log in to the Workstatus desktop application.
• Ensure that the timer is ON.
• Click the three-dot menu in the application.
• Select Check for Update.
• Wait for the notification indicating that an update is available.
• Once the update is available, the Update Now option will appear under the Check for Update option.

Step 2: Start the Update

• Click Update Now.
• An update pop-up will appear.
• When the system authentication pop-up appears, enter your Ubuntu system password to authorize the update.
• Wait for the update process to complete.
• Open the Workstatus desktop app from the top bar.
• Once the update reaches 100%, the Restart App button will appear.
• Click Restart App.

Step 3: Complete the Installation

• Open the application launcher on Ubuntu.
• Search for Workstatus.
• Open the Workstatus application.
• When the system authentication pop-up appears, enter your Ubuntu system password.
• A pop-up will appear indicating that the setup.sh file is being downloaded.
• Wait for the installation process to complete.
• The Workstatus login screen will appear.

Step 4: Log In to the Updated App

• Enter your Workstatus registered email address and password.
• Log in to the application.
• Verify that the updated application version v8.0.0 is displayed at the bottom of the app.

Step 5: Verify the Application

• Select the appropriate project.
• Start the timer.
• Verify that the Connecting to Tracking status appears above the timer.
• Confirm that the application is running successfully after the upgrade.

4. Expected Result

After completing all the steps:

• The Workstatus desktop application is upgraded from v7.0 to v8.0.0.
• The user can log in successfully.
• The updated application displays version v8.0.0 at the bottom.
• The user can select a project and start the timer.
• The application displays the Connecting to Tracking status above the timer.

Updated on: 26/10/2026