How to Change a Shift in Workstatus

1. Overview

The Shift Management feature in Workstatus allows organization owners and administrators to assign or change shifts for individual employees or multiple employees on a given day. Any shift changes made will take effect the following day.
By default, all existing members are assigned to the General Shift. If an organization wants to assign employees to different shifts based on their working hours and time zones, the required shifts must be created before assigning them.
Important Notes:

• Create the required shift with the appropriate shift timings and time zone before assigning it to employees.
• Shift changes take effect from the next business day.
• The existing shift remains effective for the current business day.
• Only one shift change can be scheduled for a member at a time. A new change cannot be scheduled until the existing shift change takes effect.

2. Prerequisites

Before changing a member's shift, ensure that:

• You are logged in to Workstatus using an Admin or Owner account.
• The required shift has already been created under Settings → Schedules & Time Off → Shift Management.
• The shift has the correct start time, end time, and time zone.

3. How to Change a Shift for an Individual Employee

Follow these steps to change the shift for a specific employee.

Step 1: Open Shift Management

• Log in to your Workstatus Admin account.
• Navigate to Settings → Schedules & Time Off → Shift Management.
• Click the By Employee tab.

Step 2: Search for the Employee

• Use the Search users field to search for the employee by name or email address.
• Locate the employee whose shift you want to change.
• Click Change Shift next to the employee's details.

Step 3: Select the New Shift

• A Change Shift pop-up will appear.
• Review the employee's current shift.
• Click the Select shift dropdown under New Shift.
• Select the required shift from the list of previously created shifts.
• If required, enter a note in the Note (optional) field.
• Click Confirm to submit the shift change.

Step 4: Verify the Shift Change

• The current shift remains effective for the current business day.
• The new shift becomes effective from the next business day.
• Check the employee's shift details and effective dates to verify the scheduled change.

4. How to Change Shifts for Multiple Employees (Bulk Shift Change)

If you want to assign the same shift to multiple employees, use the bulk shift change option.

Step 1: Open the By Employee Tab

• Log in to Workstatus using your Admin account.
• Navigate to Settings → Schedules & Time Off → Shift Management.
• Click the By Employee tab.

Step 2: Select Employees

• Locate the employees whose shifts you want to change.
• Select the checkboxes next to the required employees.
• To select all listed employees, use the checkbox in the table header, if applicable.

Step 3: Open the Bulk Change Shift Option

• After selecting the employees, the bulk action options will appear.
• Click Change Shift.
• A shift change pop-up will open.

Step 4: Select and Confirm the New Shift

• Click the Select shift dropdown.
• Select the required shift from the available list.
• Add an optional note if needed.
• Click Confirm to submit the bulk shift change.

Step 5: Verify the Changes

• The selected employees will retain their existing shifts for the current business day.
• The new shift will take effect from the next business day.
• Verify the effective dates and shift details for the selected employees.

5. Understanding Shift Effective Dates

When a shift change is confirmed, Workstatus maintains the current shift for the current business day and schedules the new shift for the next business day.
For example:

Why Is the Change Shift Option Hidden After Scheduling a Change?

Once a shift change has been scheduled for a member, the Change Shift option may no longer be available for that member until the scheduled change takes effect.
This behavior prevents multiple shift changes from being scheduled for the same member simultaneously.
After the new shift becomes effective, the option becomes available again, allowing you to schedule another shift change if required.

6. Frequently Asked Questions

Q1. What is the default shift assigned to existing members?
All existing members are assigned to the General Shift by default.

Q2. Can I change the shift for one employee?
Yes. Open the By Employee tab, search for the employee, click Change Shift, select the required shift, and click Confirm.

Q3. Can I change shifts for multiple employees at once?
Yes. Select the required employee checkboxes, click the bulk Change Shift option, select the new shift, and confirm.

Q4. When does the new shift become effective?
The new shift becomes effective from the next business day. The existing shift remains effective for the current business day.

Q5. Can I schedule another shift change while a previous change is pending?
No. Only one shift change can be scheduled for a member at a time. You must wait until the pending change takes effect before scheduling another change.

Q6. Do I need to create a shift before assigning it?
Yes. Create the required shift with the correct start time, end time, and time zone before assigning it to an employee or multiple employees.

Updated on: 23/10/2026