Mac Visible App Installation – Support Document

1. Purpose

This document provides step-by-step instructions for installing and configuring the Workstatus Visible App on macOS, including the required macOS permissions for successful tracking.

2. Prerequisites

• A supported Mac system.
• Workstatus Visible App .dmg installation file.
• User login credentials.
• Administrator permission on the Mac may be required to add certain privacy permissions.
• Ensure the user knows their macOS account/system name.

3. Download Workstatus App

• Download the Workstatus Visible App : Download Mac Visible App
• Once the download is completed, locate the downloaded .dmg file.

4. Install Workstatus App

• Double-click the downloaded Workstatus .dmg file.
• The installation window will open.
• Drag and drop the Workstatus application into the Applications folder.
• Open Finder → Applications.
• Locate and open the Workstatus application.

5. Login to Workstatus

• Launch the Workstatus application.
• Enter your Workstatus account credentials.
• Complete the login process.
• After successful login, Workstatus will display information about the permissions required by the application.
• Follow the permission instructions before starting tracking.

6. Configure macOS Permissions

Open:System Settings → Privacy & Security
The following permissions must be configured for Workstatus.
Important: For each permission below, add both:

• Workstatus from the Applications folder.
• Workstatus from the Workstatus Application Support folder.

6.1 Full Disk Access

• Open System Settings.
• Go to Privacy & Security.
• Select Full Disk Access.
• Click the + icon.
• Add Workstatus from the Applications folder.
• Click the + icon again.
• Press Command + Shift + G.
• Enter the following path:/Users/SystemName/Library/Application Support/Workstatus
• Replace SystemName with the actual macOS username.
• Select Workstatus and click Open/Add.
• Ensure the Workstatus entries are enabled.

6.2 Accessibility

• Go to System Settings → Privacy & Security → Accessibility.
• Click the + icon.
• Add Workstatus from the Applications folder.
• Click the + icon again.
• Press Command + Shift + G.
• Enter the following path:/Users/SystemName/Library/Application Support/Workstatus
• Replace SystemName with the actual macOS username.
• Select Workstatus and click Open/Add.
• Ensure the Workstatus entries are enabled.

6.3 Input Monitoring

• Go to System Settings → Privacy & Security → Input Monitoring.
• Click the + icon.
• Add Workstatus from the Applications folder.
• Click the + icon again.
• Press Command + Shift + G.
• Enter the following path:/Users/SystemName/Library/Application Support/Workstatus
• Replace SystemName with the actual macOS username.
• Select Workstatus and click Open/Add.
• Ensure the Workstatus entries are enabled.

6.4 Screen & System Audio Recording

• Go to System Settings → Privacy & Security → Screen & System Audio Recording.
• Click the + icon.
• Add Workstatus from the Applications folder.
• Click the + icon again.
• Press Command + Shift + G.
• Enter the following path:/Users/SystemName/Library/Application Support/Workstatus
• Replace SystemName with the actual macOS username.
• Select Workstatus and click Open/Add.
• Ensure the Workstatus entries are enabled.

7. Permission Verification Checklist

Before starting Workstatus tracking, verify the following:

• Workstatus is installed in the Applications folder.
• Workstatus login is completed successfully.
• Workstatus is added under Full Disk Access.
• Workstatus is added under Accessibility.
• Workstatus is added under Input Monitoring.
• Workstatus is added under Screen & System Audio Recording.
• Workstatus from the Application Support folder is also added where required.
• All required Workstatus permission entries are enabled.
• Restart Workstatus after completing the permissions configuration.

8. Start Workstatus

• Close and reopen the Workstatus application after granting all permissions.
• Confirm that the user is logged in.
• Start tracking.
• Verify that Workstatus changes to the expected Tracking status.
• Confirm that screenshots, application/URL activity, keyboard/mouse activity, and other enabled tracking features are working as expected.

9. Important Notes

• The path /Users/SystemName/Library/Application Support/Workstatus is an example. Replace SystemName with the actual macOS username.
• The Library folder may be hidden in Finder. Using Command + Shift + G is recommended to directly access the required path.
• macOS may request confirmation when enabling privacy permissions.
• If Workstatus does not work correctly after permissions are granted, completely close and reopen the application.
• If required, restart the Mac after completing all privacy permission changes.

Updated on: 18/08/2026