How to Integrate Zoho with Workstatus?

Roles and Permissions:

Organization Owner/Manage :

• They can integrate Zoho with Workstatus.

Please refer following link for accessing Roles and Permission : https://support.workstatus.io/en/article/workstatus-roles-and-permissions-guide-zzkoo6/

Login as Organization Owner/Manager.

Step 1 : Navigate to settings .

Step 2 : Click on integrations.

Step 3 : Click on Add Integrations.

Step 4 : Click on Zoho to start the integration .

Step 5 : Enter your Zoho Client Id, client secret key, and redirect url. Once all required details are filled in, click the ‘Next’ button to integrate with Zoho .

Step 6 :  Connect with Project

Click on Connect Project to link a project with Zoho.

Step 7 : Map Zoho project With Workstatus

• Navigate to the Project Mapping section after integration.
• Select the Zoho Project from the available list.
• Choose the Workstatus Project that you want to map with:
• You can select an existing project, OR
• Click on Create New Project to create a new one
• Once selected, all tasks from Zoho will be synced into the chosen Workstatus project.
• Click on the Save button to complete the mapping.

Step 8: Map Zoho User with Workstatus User

• Go to the User Mapping section.
• Select the Zoho User that you want to map.
• Choose the corresponding Workstatus User.
• Click on the Save button to complete the mapping.

Post-Integration Behaviour – Step-by-Step

Step 1: Task creation Flow

After successful integration, when you try to create a task in Workstatus,

• You will be redirected to Zoho to create and manage the task.

Step 2: Integration direction (one-way sync)

This integration works in a one-way sync:

Tasks created in Teamwork will automatically sync to Workstatus

Synced tasks will be visible in Workstatus

Step 3: Task management (CRUD operation)

All task operations are controlled externally:

Create → Managed in Zoho

Read/View → Redirected to Zoho

Update → Managed in Zoho

Delete → Managed in Zoho

 If you try to:

View task details OR

Add/update anything from Workstatus

• You will be redirected to Zoho

Step 4: Behaviour after disconnection

If the integration is disconnected:

All new operations will be handled directly in Workstatus

Step 5: Existing task after disconnection

For tasks created during integration:

• You cannot edit or update
• You cannot delete
• You can only mark them as complete

Same task status is in progress in Zoho and you again Connect then complete task status will match with Zoho task status

Updated on: 29/04/2026