How to map a user's Machine ID in Workstatus

Overview

The Machine ID identifies a user's during Workstatus app installation through MDM (Microsoft Intune). Mapping it to a Workstatus user account lets Workstatus associate that machine with the correct member automatically.

Before you start

• You have admin access to the Workstatus dashboard.
• The user already exists as a member in Workstatus.
• You have the Machine ID of the users.

How to Map user Machin ID

Step 1: Log in tho workstatus with Adin Account

Step 2 : Go to Setting  Settings → Timer Apps → Map Machine ID.

Step 3 : Map user Machin ID

Option 1: Map one user at a time

• Under Individual Setting, find the member in the Members list. Use the All Members filter at the top right to narrow the list.
• Click the Machine ID field in that member's row and enter the user's Machine ID (for example, ABC123).
• Click the save icon at the end of the row. The icon becomes active once you enter a value.

Option 2: Map many users at once with an import

• On the Map Machine ID page, click Download Sample to get the sample Excel file.
• Fill in the Machine ID for each member in the file.
• Click Import and upload the completed file.
• Check the list to confirm the Machine IDs appear next to the right members.

Verify the mapping

• The member's row shows the saved Machine ID.
• After the Intune deployment, the user's Mac appears under the correct Workstatus account.
• To review earlier changes, open Audit Logs at the top right of the page.

Troubleshooting

Updated on: 01/10/2026