Articles on: Settings

How to map a user's Machine ID in Workstatus

Overview

The Machine ID identifies a user's during Workstatus app installation through MDM (Microsoft Intune). Mapping it to a Workstatus user account lets Workstatus associate that machine with the correct member automatically.

Before you start

You have admin access to the Workstatus dashboard.
The user already exists as a member in Workstatus.
You have the Machine ID of the users.

How to Get the User System Machine ID

Follow the steps below to find the Machine ID (UUID) of the user's Windows system.

Step 1: Open PowerShell

On the user's Windows system, open PowerShell.

Step 2: Run the Command

Copy and run the following command in PowerShell:

powershell -Command "Get-CimInstance Win32_ComputerSystemProduct | Select-Object -ExpandProperty UUID"

Step 3: Copy the Machine ID

The command will display the system's UUID.
Copy the displayed UUID/Machine ID and use it for the Workstatus Machine ID mapping process.
Example:

XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Note: Make sure the command is executed directly on the user's Windows system whose Machine ID needs to be mapped.

How to Map user Machin ID

Step 1: Log in tho workstatus with Adin Account

Step 2 : Go to Setting Settings → Timer Apps → Map Machine ID.

Step 3 : Map user Machin ID

Option 1: Map one user at a time

Under Individual Setting, find the member in the Members list. Use the All Members filter at the top right to narrow the list.
Click the Machine ID field in that member's row and enter the user's Machine ID (for example, ABC123).
Click the save icon at the end of the row. The icon becomes active once you enter a value.

Option 2: Map many users at once with an import

On the Map Machine ID page, click Download Sample to get the sample Excel file.
Fill in the Machine ID for each member in the file.
Click Import and upload the completed file.
Check the list to confirm the Machine IDs appear next to the right members.

Verify the mapping

The member's row shows the saved Machine ID.
After the Intune deployment, the user's Mac appears under the correct Workstatus account.
To review earlier changes, open Audit Logs at the top right of the page.

Troubleshooting

Problem	What to check
Save icon is greyed out	Enter a Machine ID in the field first. The icon is active only when the field has a value.
Machine isn't linked after installation	Confirm the Machine ID matches the Mac exactly, with no extra spaces or typos, and that it is saved under the right member.
Member is missing from the list	Add the member under Members & Roles first, then return to this page.
Import fails	Use the downloaded sample file and keep its column layout unchanged.

Updated on: 08/10/2026

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