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Installation: Common Error faced in Linux 4.48 App

Installation: Common Error faced in Linux 4.48 App


QUESTION : How should I proceed if the externally-managed-environment error appears when running the command sudo pip3 install pynput?

ANSWER : Please ignore this error and proceed with the remaining commands provided in the support document.


QUESTION : Why are screenshots and Actity not being captured?

ANSWER : refer following document and do step 5, 6 and 7 : https://support.workstatus.io/en/article/installation-guide-workstatus-linux-app-obehc5/


QUESTION : Why are the screenshots being captured as black?

ANSWER : Screenshots are capturing back beacuse Wayland is not disabled. **refer followind doc **how to disbled Wayland

Updated on: 05/12/2025

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