Articles on: General

On-Boarding Common Questions

On-Boarding Common Questions


Please follow links to the respective question to know in detail.


How to setup organization
https://support.workstatus.io/en/article/how-do-i-set-up-an-organization-5poltl/


How to add user :
a) https://support.workstatus.io/en/article/members-and-invites-overview-fk5hi7/
b) https://support.workstatus.io/en/article/can-workstatus-be-run-without-a-user-knowing-it-1lhy335/


How to add & assign projects to user
https://support.workstatus.io/en/article/adding-and-assigning-projects-in-workstatus-1yhc66i/


How should user download & install the app (Windows / Mac / Linux)


Please follow below respective link:


Windows: https://support.workstatus.io/en/article/install-and-sign-in-into-windows-desktop-client-1xfyyhv/
Linux: https://support.workstatus.io/en/article/install-and-sign-in-into-linux-desktop-client-10cba3e/
MAC: https://support.workstatus.io/en/article/install-and-sign-into-workstatus-mac-desktop-client-19x5isg/


How should user login & start the timer on app (Windows / Mac / Linux)


Desktop Tracker


Available on Windows, MAC & Linux.


Desktop apps are our full-featured apps, where users can record time, keyboard/mouse activity, screenshots, apps, and URLs. For help in installing the client on
your machine, click on the links below:



Workstatus’s desktop tracker offers our full suite of features:


  1. Play Button – starts tracking time (when pressed without selecting a project/task will record on the last project set). Members are in control of when time is being tracked and activity data being gathered.
  2. Timer – will run as soon as any play buttons are pressed. Resets every midnight based on the user’s local timezone.
  3. Add Note Button – users can add work notes while tracking time.
  4. Current Status –
  • Active Project/Task – shows which project/to-do is currently being tracked.
  • Weekly Limits – this shows how much of your weekly limit has been consumed.
  • Total Worked Time – shows the total time tracked for the day.
  1. Project Search Bar – type in a project name to search for projects easily.
  2. Organization Name
  3. Project Name – track time directly to projects when the play button is pressed.
  4. Refresh Button and Status – shows the date and time the app last updated data from the server. Pressing the refresh button will force tasks and activities to sync.
  5. Compact Mode – switches the app to a smaller size.
  6. Toggle Task List – shows/hides the tasks pane.
  7. Settings Menu – shows available settings such as show/hide timer, error reporting, sign out, quit, and app preferences.
  8. To-dos Filter – filters tasks and task lists.
  9. Show Completed – place a checkmark to include completed to-dos on the task’s pane.
  10. Search Tasks – type the task name to find to-dos easily.
  11. Create a Task – create tasks/to-dos on the fly. Note: when projects are integrated, this option will not be available.
  12. To-Do – click the play button next to the to-do name to track time to the to-do.
  13. Complete Button – marks the to-do as completed. Once completed time tracking will no longer be available on the task.


Here are the instructions on how to start tracking time using the desktop timer:


  • STEP 1


Once Desktop app is installed in PC, next step is to Login - Login Page will prompt on screen >> Enter your Workstatus Credentials.


Windows:


MAC:


Linux:


You can track time directly next to the project name, or the to-do/task within that project. Once tracking starts, a live ticker will count the seconds, minutes, and hours you have worked in real-time.



The app uploads data to the dashboard every ~10 minutes depending on your connection speed.


  • STEP 2


To stop tracking time, click any of the stop buttons on the main timer, the project name or the to-do name.



Please follow following link for details information: https://support.workstatus.io/en/article/overview-of-time-tracker-apps-10z7qzb/


How should user check timer running on project / todo be seen on web app in timesheet section


If a user is running timer on a todo, it will be view in the view timesheet >> select user name from drop down>> Under column Project details- we can see highlighted section.
Here it shows Project name(MISC TASK) & Todo name - MISC TASK .



Similarly - In Module Activity >> Screenshots >>we can see the screenshot captures of Project/ToDo ran.


Please follow following link for details information:


Timesheet : https://support.workstatus.io/en/article/how-to-view-startstop-times-on-the-timesheets-page-1ci6okj/
Activity: https://support.workstatus.io/en/article/activity-tracking-overview-1ntsi5m/

Updated on: 30/05/2023

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