Role : User/ TL/ PM

User/ TL / PM can delete their own account .The application will allow the user to delete their account. The delete however will be a soft delete only. The data of the user will continue to exist in the application. The application will have delete functionality as follows:-

Please refer following link for accessing Roles and Permission : https://support.workstatus.io/en/article/workstatus-roles-and-permissions-guide-zzkoo6/

• SOFT DELETE

A user can be soft deleted in two different ways.

This is the Soft delete - means this User/PM /TL data still exists and can be seen by Org Owner in his admin account.

Click on Delete Account >> Select Yes from the pop up and user is logged out of the Web app

Method 1:

Click on your Profile

• Click on your profile icon from the top navigation bar.

Open the Members dropdown

• select Members to view the list of all organization members.

• Select the member to be deleted from the members list, click on the name of the member you want to delete.

• **Open the member’s profile **This will redirect you to the selected member’s profile page.

Click on “Delete Account”

• On the member’s profile page, click the Delete Account option.

Method 2: Delete a Member from People → Employees

• Click on People from the main menu.
• Select Employees from the dropdown.

• Search for the member you want to delete.

• On the member’s card, click the three-dot (⋮) menu.
• Click on Remove Member.

• Click on yes.

• After clicking Remove Member, a confirmation message saying “Member removed from your organization” will be displayed.

HARD DELETE

• Hard Delete means the User/PM/TL will be permanently deleted from the organization along with all associated data. Once hard deleted, the member cannot be recovered.

Steps to Hard Delete a Member

• Go to People → Employees

Find the deleted member using any one of the following methods:

Method 1: Search after clearing filters

• Clear all applied filters.
• Search for the deleted member using the search bar.

Method 2: Use filter option.

• Click on Filter.

• In the User Type dropdown, select Deleted.
• Click Apply.

• The list will now show deleted members only.

• Locate the member you want to hard delete.
• On the member’s card, click the three-dot (⋮) menu.

• Click on Hard Delete.

• After clicking Hard Delete, a confirmation popup appears. Click Yes to proceed with the hard deletion.

Updated on: 14/01/2026