Role : Organisation Owner & Manager

For organization owner & manager, To delete account follow these steps:

STEP 1:

Go to Profile>>The button will be available under Profile Image and in Profile Page under Delete an account >> It will open to the support chat box >> After preliminary questions, the customer care executive will get in touch with the user to enquire about the deletion reason.

STEP 2:

The customer care executive will enable the option for DELETE account

Now, Organization owner/manager can delete the account. They will still be shown confirmation messages that all users, data (timesheet/screenshots, etc.) will be deleted for complete organization. Once confirmed, they will be asked to re-enter the password for their account panel which will be verified. Once successfully verified, the user & organization account will be deleted.

STEP 3:

Org Owner will receive an email for deletion of its account.

Updated on: 24/01/2025