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Get answers to your most asked questions here
Frequently Asked Questions We've compiled a list of answers to common questions. How does time tracking with Workstatus work? Workstatus is a simple application that your virtual workforce installs on their machines to track time, activity levels, and take screenshots. Workers can select a project, and Workstatus will then track time and activity to that specific project, which becomes viewable in the web application. When a user is running Workstatus, randomized screenshots will be tak
Common Technical Questions
Common Technical Questions QUESTION: Can I install Workstatus on multiple computers? ANSWER: Yes. You can install Workstatus on as many computers as you like. Just make sure that you’ve stopped tracking on one device before starting to track time on another as time will get discarded. QUESTION: Does Workstatus run on tablets or mobile devices? ANSWER: Currently, Workstatus is available on Windows and Mac desktop operating systems, as well as Android and iOS devices.
What does being a manager of an organization mean?
What does being a manager of an organisation mean? Manager of an Organisation QUESTION: What does it mean to be an Organisation Manager in Workstatus? ANSWER: It means you can do things on behalf of the organization (e.g. add people, remove people, change permissions/roles, add projects, add to-dos, change organization settings, etc). It’s meant for people who need visibility of all projects within the organization because they manage them all. The “Organization manager” rol
Tracking time on multiple computers simultaneously with the same account credentials
Tracking time on multiple computers simultaneously with the same account credentials Sharing the same account to track time is not supported. We don’t support tracking time on multiple computers while logged in to the same account. You would have to stop the timer on one computer before you start tracking time on another device. Using the same credentials/account to track time on multiple computers at the same time will make time reporting inaccurate since one app will override the other. I
Tracking time on multiple devices on the same day
Tracking time on multiple devices on the same day QUESTION: Does Workstatus support using two computers at once? Usually, I am using two computers simultaneously. I see it lets me run the clock on both, and it doesn’t seem to be counting time double, but I would like to know more information about how this is handled or if I’m causing problems. ANSWER: You may install Workstatus on multiple computers or mobile devices, however, you cannot run more than one-timer at the same time w