• How do I delete time on the Activity page?

  How do I delete time on the Activity page? Roles and Permissions: Organization Owner: Organization owner can delete screenshots of all members of organisation. Manager/Delivery Head: Above roles can delete screenshots of all members (if enabled fom setting). Team Lead(User): This role can delete screenshots of self and members assigned in the team(if enabled fom setting). Department Head(User): This role can delete screenshots of self and members assigned inPopular

• How is Time Tracked and Calculated in Workstatus?

  How is Time Tracked and Calculated in Workstatus? Workstatus does not assume a worker is active at their computer for the entire interval they track time. There are a number of factors we take into consideration: When the start and stop buttons are pressed on the tracking client If any time during their work session was considered “idle” (periods of inactivity) The frequency at which they are using their keyboard and mouse From this information, we calculate an activity percentagePopular

• Where can I view Screenshots?

  Where can I view Screenshots? The screenshots are uploaded and displayed under the Activity section of a user’s Dashboard, as illustrated below. To view full resolution images of these screen capture, please follow the steps below: STEP 1 Select Activity from the main menu, and click on the Screenshots tab. (https://storage.crisp.chat/users/helpdesk/website/f3e4eb6758a66800/Some readers

• Filtering by Activity and Idle Time

  Filtering by Activity and Idle Time Please refer following link for accessing Roles and Permission : https://support.workstatus.io/en/article/workstatus-roles-and-permissions-guide-zzkoo6/ Workstatus makes it easier for you to remove non-productive time. You can apply advanced filters to your screenshots and timesheets to view specific activity levels or time types, such as idle time. This is particularly useful for Managers and Owners to batch remove time according to activity levels or iSome readers

• How do I Export/Download Screenshots?

  How do I Export/Download Screenshots? Roles and Permissions: Organization Owner: Organization owner can delete screenshots of all members. Organization Manager/Delivery Head: Above roles can delete screenshots of all members (if enabled fom setting). Department Head(User): They can delete screenshots of self and members assigned in the department(if enabled fom setting). Team Lead(User): They can delete screenshots of self and members assigned in the team(ifSome readers

• How do I know if screenshots are being taken ?

  How do I know if screenshots are being taken ? Every time you work on a project or a task and have Workstatus’s app timer running, screenshots will be recorded, unless the organization setting is disabled. The frequency of screenshots taken depends on the organization's settings. Screenshots are then uploaded to Workstatus’s servers which you can access by clicking on the Activity tab on your sidebar then click Screenshots. (https://storage.crisp.chat/users/helpdesk/website/f3e4eb6Some readers

• Who Has Access to Screenshots at Workstatus and Where are they Stored?

  Who Has Access to Screenshots at Workstatus and Where are they Stored? Who Has Access to Screenshots? QUESTION: Who has access to my screenshots? ANSWER: Workstatus has chosen to store all screenshots on Amazon AWS because of its industry standard security levels, uptime of data, and speed. High level employees and developers of Workstatus will, from time to time, have access to your organisation’s screenshots and activity data in order to ensure that the Workstatus softSome readers

• No screenshot/Screenshots not yet uploaded

  No screenshot/Screenshots not yet uploaded This happens when the screenshots take longer than usual to upload to our servers and are still trying to upload. This usually relies on the user’s internet connection/bandwidth, a firewall software or a VPN/proxy connection of some sort that could be blocking the connection to our servers. As soon as Workstatus finds a good/stable internet connection all the queued data will get uploaded. Note: Screenshots will get uploaded since we store the dataSome readers

• Can members of my organization see the screenshot of other workers?

  Can members of my organization see the screenshot of other workers? Screenshots of Other Workers QUESTION: Can members of my organization see the screenshots of other workers? ANSWER: No. Team members cannot see others’ screenshots or activity levels unless they are exclusively given that permission. If the member is a “User” on the Org level, they can only see their own data. If they are a “Manager” on the org level then they will be able to see the screenshots of everyone iFew readers

• How can I delete screenshots?

  How can I delete screenshots? Roles and Permissions: Organization Owner: Organization owner can delete screenshots of all members. Organization Manager/Delivery Head: Above roles can delete screenshots of all members (if enabled fom setting). Department Head(User): They can delete screenshots of self and members assigned in the department(if enabled fom setting). Team Lead(User): They can delete screenshots of self and members assigned in the team(if enabledFew readers